Your front desk staff has two communication tools: phone and email. This doesn’t always cut it. Texting does.
Send and receive text (SMS) and picture messages (MMS) from the convenience of desktop computer. With two-way conversational messaging your business will start communicating with your customers, vendors or employees in minutes.Explore Features
Now your front office can automate some of their most tedious tasks with scheduled messaging. From sending scheduled reminders, to following up on late payments. The efforts is reduced to a clicking a few buttons, instead of repetitive calls.Explore Features
No need to write the same message over and over. Effortlessly create templates for common messages that can be dropped in easily with friendly personalization. ‘Hi [First Name]’ automatically becomes ‘Hi Jennie’ and a message becomes friendlier without any effort.Explore Features
Set a timer on inbound messages and if a message hasn’t been replied to in a pre-set amount of time, then we’ll respond to the customer and notify staff about an incoming message.Explore Features
Easily notify your customers, staff, vendors, etc. of something important (e.g. closures, emergency notifications, etc) with group messaging and rest assured your message will be seen in 95% of cases.Explore Features
Easily view and manage relationship between teachers, students and parents.
Custom integration with your CRM or existing contact management software.
Support for multiple branches and locations with flexible user management.
Long & McQuade is Canada`s biggest music store offering a huge selection of musical instruments and music lessons across Canada.
We are using the texting lines at almost 70 locations across Canada. Students, teachers and staff enjoy using the service to communicate regarding requests, scheduling and other inquiries. Support for the service is timely and helpful. We especially enjoy the Appointment Reminders feature for setting up a text to send automatically 24 or 48 hours before a student’s first scheduled lesson.
– Alice Hansen, Regional Lessons Supervisor
Drop us a line. Reach out today and let’s work together to expand your business, help your customers, and stay ahead of the competition.