Completely transform the way your front desk operates with an integrated business texting app. Get right to the point with customers, co-workers and suppliers by texting from your front-desk.
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Drive your front desk’s efficiency to the next level and superpower your staff to manage tasks and customer communications at lightning speeds.
See the benefitsSend and receive text (SMS) and picture messages (MMS) from the convenience of your desktop computer. With two-way conversational messaging your business will start communicating with your customers, vendors and employees in minutes.
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Now your front office can automate tedious messaging tasks including scheduling customer messages using our business texting app. From sending appointment reminders, to following up on late payments, a more efficient process can be implemented by clicking a few buttons, instead of spending time making repetitive calls.
Explore FeaturesTake the time out of typing repetitive messages. Effortlessly create templates for common messages and further enhance the effectiveness of those messages by automatically customizing each message with the recipients’ name.
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Ensure that each inbound message from your customers or patients is acknowledged in a timely fashion. By setting a time limit for response, automatic responses will be generated if no response has been sent and notify your staff of the outstanding inbound inquiry.
Explore FeaturesEasily notify your customers, staff, vendors, etc. of something important (e.g. closures, emergency notifications, etc) with group messaging and rest assured your message will be seen in 95% of cases.
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44% of consumers would prefer to press a button to initiate a text conversation immediately, rather than waiting on hold to speak with an agent.
Give your reception staff intuitive tools to improve communication, automate ineffective workflows and simply get more love from your customers with our business texting app.
Send and receive text and picture messages from your desktop using your existing landline
Send text message reminders that get seen 98% of the time
Schedule text messages to be sent at a date and time that are most relevant and helpful for your customers
Extend after-hours convenience to your customers by automatically answering after hour inquiries through a smart chatbot
Long & McQuade is Canada`s biggest music store offering a huge selection of musical instruments and music lessons across Canada.
“We are using the business texting app at almost 70 locations across Canada. Students, teachers and staff enjoy using the service to communicate regarding requests, scheduling and other inquiries. Support for the service is timely and helpful. We especially enjoy the Appointment Reminders feature for setting up a text to send automatically 24 or 48 hours before a student’s first scheduled lesson.”
– Alice Hansen, Regional Lessons Supervisor
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